Lincoln reaches over 2000 Reviews through Team Effort and Community-Focused Initiatives

haart Lincoln have reached a significant milestone with over 2000 reviews, thanks to an innovative approach to customer engagement and a team-wide commitment to delivering exceptional service. This achievement has been driven by "Feedback Friday" - an initiative where the lettings and sales teams collaborate to ensure all clients receive a follow-up call, inviting them to share their experiences and provide honest feedback. Cross-team collaboration has helped each department boost its reviews while building client relationships.

 

The sales and lettings team reach out to clients including buyers, sellers, landlords and tenants to gather feedback and encourage them to leave google reviews based on their experience. This partnership approach has not only amplified the number of positive reviews but has fostered a supportive atmosphere among the teams. By working together, both teams have found renewed pride in their work, knowing that their efforts have made haart Lincoln one of the most reviewed agencies in the region.

 

haart’s Area Partner for Lincoln, Sarah Hammond said "Our team is proud to be part of the community and to serve Lincoln with dedication. It's not just about getting reviews; it's about creating a culture where everyone feels motivated and supported. The reviews are an outcome of the dedication we bring to every client relationship."

 

Morale is at an all-time high as the team sees their hard work reflected in the Google reviews. haart Lincoln is rated as one of the top agencies in Lincoln for both lettings and sales services with a rating of 4.8 on google and 2005 reviews (accurate as of 19/11/2024). Lincoln Big (Business Improvement Group) also mystery shopped the branch twice and they received 100% on both occasions. Team members have shared how these accolades foster a sense of pride, as they celebrate being part of a trusted name in the area.

 

With a strong commitment to the community, haart Lincoln consistently brings in new clients, and its number of reviews speaks to the dedication and genuine care behind every interaction. They also collaborate with local businesses, sharing ideas and promoting them through their social media channels.